Before using the w123 platform, please read these terms and conditions carefully. This document outlines your rights and responsibilities as a member, including conditions around registration, deposits, withdrawals, bonus usage, and the responsible gambling policy we uphold.
Before diving into the full details, here are the six core principles that underpin the w123 platform's terms and conditions.
Each individual is only permitted to hold one w123 account. Registering multiple accounts is a breach of these terms and may result in the suspension of all associated accounts and the freezing of balances without notice.
The w123 platform is strictly for users aged 18 and above. We reserve the right to request proof of age at any time. Accounts registered by underage individuals will be terminated immediately.
All financial transactions on w123 are conducted in Malaysian Ringgit (MYR) via local payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX only.
All bonuses offered by w123 are subject to specified rollover requirements. Winnings derived from bonus funds cannot be withdrawn until the wagering requirements have been fully met.
Members are solely responsible for keeping their username and account password confidential. w123 will not be held liable for any losses arising from the sharing of login credentials with another party.
W123 provides self-control tools including deposit limits, session limits, and self-exclusion options. Use of the platform is at the member's own risk, and entertainment should always come first.
Welcome to w123, Malaysia's leading online entertainment and betting platform. These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and w123, and govern all aspects of your use of the platform, services, and products we offer. By registering or using w123's services, you are deemed to have read, understood, and agreed to be bound by all Terms set out herein. Please read this document carefully before proceeding.
By accessing, registering for, or using any part of the platform w123 — whether via the website or mobile app — you automatically agree to fully comply with these Terms and Conditions. This agreement takes effect from the moment you click "Register" or use any feature of the platform, even without making a deposit.
If you do not agree with any part of these Terms, you are not permitted to use the w123 platform. Continued use of the platform following any amendments to these Terms constitutes your acceptance of those changes. w123 reserves the right to update these Terms from time to time, and members will be notified via in-platform notices or their registered email address.
Important Note: These Terms and Conditions are written in both Malay and English. In the event of any conflict between the two versions, the Malay version shall prevail for users domiciled in Malaysia.
To register and use the platform w123, you must meet all of the following eligibility requirements without exception. Registrations that do not satisfy these requirements may be cancelled at any time without prior notice.
You must be at least 18 years old at the time of registration. w123 strictly prohibits the use of the platform by underage individuals. We reserve the right to request proof of age in the form of a Malaysian identity card (MyKad), passport, or other valid identity document at any time. Accounts suspected of being held by underage individuals will be suspended immediately while an investigation is conducted.
The w123 platform is intended for users residing in Malaysia. It is your sole responsibility to ensure that your use of this platform complies with the laws applicable in your jurisdiction. w123 makes no representation that the services offered are lawful in all jurisdictions.
Providing false or misleading information during registration is a serious breach of these Terms. w123 reserves the right to terminate the account and forfeit any balance or winnings accumulated, without compensation.
Upon successful registration, you become a member w123 and are fully responsible for all activity that takes place within your account. The following are important rules relating to member account management.
You are solely responsible for keeping your login credentials confidential — including your username, password, and two-factor authentication code. Never share your login details with anyone else, including family members. w123 will not be held liable for any financial losses or unauthorised activity resulting from the disclosure of your login information.
Each individual is only permitted to hold one w123 account. This includes attempts to register a new account using different information — an alias, an alternative phone number, or a different device. If multiple accounts are found to belong to the same individual, all associated accounts will be suspended or terminated, and any remaining balances and unpaid winnings may be forfeited.
You are responsible for ensuring that all information in your account profile is current and accurate at all times. If your phone number or any other relevant details change, please update them via the account panel or contact the w123 support team as soon as possible.
All financial transactions on the platform w123 operated in Malaysian Ringgit (MYR). We only accept payment methods approved by the platform, and this list is subject to change from time to time in accordance with our policies.
W123 supports the following deposit methods for the convenience of Malaysian members:
| Transaction Type | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Deposit | RM 10 | RM 50,000 / transaction | Under 90 seconds |
| Withdrawal | RM 50 | RM 30,000 / day | 3 – 10 minutes |
Withdrawals may only be made to a bank account or e-wallet registered in the same name as the w123 account holder. Withdrawals to third-party accounts are not permitted under any circumstances. w123 reserves the right to conduct identity verification checks (KYC) before approving withdrawals that exceed certain limits.
Each new deposit may be subject to rollover requirements before a withdrawal is permitted, depending on whether a bonus has been activated. Please review the relevant promotional terms before depositing to understand the applicable conditions.
All w123 accounts operate in Malaysian Ringgit (MYR). Transactions in foreign currencies are not accepted. w123 is not responsible for any currency conversion fees or charges imposed by third-party financial institutions.
W123 offers a variety of bonuses and promotions from time to time to enhance the playing experience for members. All bonuses are subject to the specific terms and conditions stated in each promotional offer.
Bonus funds credited to your account cannot be withdrawn directly. You must fulfill the rollover requirements (wagering requirements) specified for each promotion before any winnings from those bonus funds can be withdrawn. Rollover requirements are typically expressed as "x times the bonus value" — for example, a RM 100 bonus with a 5x rollover means you must place a total of RM 500 in bets before a withdrawal is permitted.
W123 welcome bonus up to RM 388 available to new members making their first deposit. The full terms of this bonus are stated on the promotions page. w123 reserves the right to modify, suspend, or terminate any promotion without prior notice.
Any attempt to meet rollover requirements through hedging, opposing bets, or strategies designed to exploit the bonus system will be considered abuse and may result in the cancellation of all related bonuses and winnings.
All bets placed on the platform w123 are subject to specific rules applicable to each sports category, game, and market. Members are responsible for understanding these rules before placing any bets.
For football matches including the Malaysia Super League and EPL, the official results issued by the relevant team or league governing body will apply. If a match is postponed or abandoned before the 90th minute is reached, all related bets will be voided and stakes refunded, except for markets where the outcome has already been determined.
Live bets confirmed by the system cannot be cancelled. The odds displayed at the time of confirmation are the odds that will apply to that bet. In the event of a technical disruption that prevents a bet from being processed accurately, w123 reserves the right to void the bet and refund the amount to the member.
All bet outcomes are final once confirmed by the system. In the event of any dispute regarding a match result, w123 will refer to the official source of the relevant governing body. Results declared by w123 are final and binding, and may not be contested except in cases of clear and demonstrable technical error.
W123 believes that online entertainment should stay just that — entertainment. We take responsible gaming seriously and provide a range of tools to help members manage their own playing experience.
Please check yourself if you notice any of the following signs: borrowing money to gamble, neglecting work or family responsibilities because of gambling, lying about your gambling activities, or feeling stressed and anxious when you cannot gamble. If any of these apply to you, please contact the w123 support team for assistance or use the self-exclusion feature available on the platform.
Responsible gaming is at the core of w123's identity. For more information and support resources, please visit the Responsible Gaming team.
Certain activities and behaviours are strictly prohibited on the platform w123. Violation of any of these prohibitions may result in firm action, including account closure and balance freezing.
w123 works closely with the relevant authorities to address any unlawful activity. Account and transaction information may be shared with authorities where required by law.
W123 reserves the right to suspend or close any member's account with or without prior notice under certain circumstances. Members also have the right to close their own accounts at any time.
Members may close their account at any time by contacting the w123 support team via live chat or email. Any remaining balance in the account (excluding bonus funds that have not met the rollover requirement) will be returned to the original payment method within 5 business days once all conditions have been satisfied.
Platform w123 provided "as is" without any express or implied warranties. Please review our limitation of liability as set out below.
W123 shall not be liable for any direct, indirect, incidental, or consequential loss arising from the use of the platform — including but not limited to betting losses, service disruptions due to maintenance or circumstances beyond our control, technical errors occurring without any negligence on the part of w123, or losses resulting from unauthorised access to your account caused by your own failure to safeguard your login credentials.
Your use of the w123 platform is entirely at your own risk. Betting involves the risk of financial loss, and you should only wager what you can afford to lose.
All content available on the platform w123 — including but not limited to logos, brand names, graphic designs, text, images, software code, and databases — are the exclusive property of w123 and are protected under applicable intellectual property laws.
Members are not permitted to reproduce, copy, republish, modify, or distribute any content from the w123 platform without prior written consent from w123. Unauthorised use of the w123 logo or brand name for commercial purposes is a serious violation and may result in legal action.
W123 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the platform unless otherwise stated.
We will endeavour to notify members of any material changes via in-platform notices or email to the registered address. However, it remains your responsibility to review these Terms periodically to ensure you are always aware of the latest applicable version. The "Last updated" date at the top of this page indicates when the most recent amendment was made.
Your continued use of the w123 platform following the publication of any amendments to these Terms constitutes your acceptance of and agreement to be bound by those changes. If you do not agree with the amendments made, you have the right to close your account in accordance with the procedure set out in Section 9.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team w123 through the following channels. Our team is available 24 hours a day, 7 days a week and communicates in Bahasa Melayu to make your experience as smooth as possible.
For questions relating to our data privacy policy, please refer to Privacy Policy us. For responsible gaming guidance, visit the Responsible Gaming. Frequently asked questions have also been addressed on the FAQ team.
Quick answers to the most frequently asked questions about the w123 platform's terms of use.